Accessibility statement
Our commitment
BLOOM Hair Co. wants this website to be usable by everyone, including people who browse with a screen reader, keyboard only, magnification or reduced motion settings.
Standard we target
This site is built to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That includes visible focus indicators, keyboard operability, text alternatives for meaningful images, sufficient colour contrast, target sizes of at least 24 by 24 CSS pixels, content that reflows at 400 percent zoom and respect for the operating system's reduced motion preference.
The accessibility panel on this site
Every page has an accessibility button in the bottom-left corner. Open it with a click or with the keyboard, and it lets you change the following without installing anything:
- Text size at 100, 125, 150 or 200 percent.
- Comfortable or wide letter, word and line spacing.
- A dyslexia-friendly typeface.
- High-contrast and monochrome colour modes.
- Highlighted links, a bigger cursor and enlarged click targets.
- Stopped animations and paused moving content, including the countdown.
- A keyboard navigation mode with a thick focus outline.
- A reading guide, a reading mask and a simplified reading mode.
Your choices are stored in this browser on this device and applied on every visit until you choose Reset all. The panel also starts from your operating system's reduced motion and contrast preferences.
Known limitations
Some content on this site is still marked as pending because the underlying information or photography has not been supplied. Those areas are labelled in plain text rather than filled with placeholder graphics. Video content will include captions and a transcript before it is published.
The Instagram feeds on the stylist and gallery pages are rendered by an external widget. We correct its landmarks and button contrast as it loads, but we do not control the captions or alt text that come from Instagram itself. The same photos are always available directly on Instagram, and we are happy to describe any work over email or phone.
Third-party booking
Appointment booking happens on a third-party booking platform that BLOOM does not control. If you encounter an accessibility barrier while booking, contact us and we will help you book another way. You can also call or text your stylist directly to book.
Reporting a barrier
Email hey@bookatbloom.com with the page address and a short description of the problem. We aim to respond promptly and to fix issues as quickly as we reasonably can.